IM-LUX.com provide FAST and FREE shipping for you.
From the moment you confirmed your purchase, you've been counting down the days until your beautiful dress arrives. We want you to know that we do everything in our power to ensure that nothing will spoil that moment when the big box of your dreams appears.
Whether you choose a standard size or give us your custom measurements, all our dresses/suits are personally tailored for you from scratch. After our seamstresses complete their work, each dress is turned inside-out. This is a technique long used by department stores and professional design houses to protect delicate fabrics. When lace, buttons and tiny details face the inside of the dress, they're cocooned inside the soft fabric and are safe and protected. The dress is then carefully placed in a sturdy garment bag, to protect it from moisture and dirt. This bundle is then placed in a sturdy box for shipping.
We use USPS, UPS, FedEx, and DHL as our shipping carriers. We'll send you an email when your dress leaves our facility, and we'll give you a tracking number so you can track the progress of the package as it comes to you. Shipping typically takes 5 business days.
When your dress arrives, unpack the box and check your dress carefully. Don't be too distressed if your beautiful dress doesn't look her best right out of the box. Many fabrics wrinkle and crinkle during transit. A professional steaming will transform your dress into the stunning beauty you've been waiting for. Be sure to keep the original packaging. You'll need it if you choose to return the dress to us for a refund.
Total Shipping Time = Processing Time + Shipping Time
Processing time: from your payment received date to the order pack-up.
Delivery time: this time is actual shipping time, the time that couriers take to send the packages to your address. You can choose standard or expedited shipping methods.
Important Info:
| Clothing & Apparel | Order Processing Time | Shipping Time |
| Wedding Dresses | 20-50 days | 3-10 days |
| Bridal Party Dresses | 20-50 days | 3-10 days |
| Special Occasion Dresses | 20-50 days | 3-10 days |
| Suits/Tuxedos | 25-50 days | 3-10 days |
| Dresses Shirts | 20-30 days | 3-10 days |
1.2 For Items in Stock and Others
Usually other items and some dresses in stock are ready to ship after you order, no need for such long processing time. The shipping time doesn't change, 3-10 days. That is for such items, you may receive them within 5-10 days after you order.
